PRIVACY POLICY
●At Travel Tip ("TT",
"Travel Tip", "we", "us", or "our"), we
understand that planning and arranging travel requires you to place trust in
us. We respect that trust and are committed to handling your personal
information responsibly, transparently, and in accordance with applicable
data-protection and privacy laws.
●Travel Tip is a partnership firm
engaged in providing tour packages and other travel-related services. This
Privacy Policy explains, in clear terms, how Travel Tip may collect, use,
disclose, store, retain, and protect personal information when you interact
with us or use our services, including through our website, telephone calls,
email, messaging services such as WhatsApp, and our offices or other offline
channels.
●We collect and process personal
information only for legitimate and specified purposes connected with our
business and your interaction with us. These purposes may include responding to
enquiries, arranging and managing travel bookings, coordinating with travel and
service providers, processing transactions, providing customer support,
complying with applicable legal or regulatory requirements, maintaining
business records, improving our services, and sending marketing communications
where permitted and, where required, based on your consent.
●We do not sell your personal
information as a business practice. Where personal information needs to be
shared with airlines, hotels, transport providers, tour operators, visa or
government authorities, payment service providers, technology providers, or
other parties, we aim to share only information that is reasonably necessary
for the relevant purpose and as permitted by applicable law.
●We seek to collect only personal
information that is reasonably necessary for the purposes described in this Privacy
Policy. We also seek to provide appropriate information about our data
practices so that you can understand how your personal information is handled
and how you may exercise the rights available to you under applicable law.
This
Privacy Policy applies to individuals whose personal information is collected
or processed by Travel Tip in connection with our website, enquiries, bookings,
travel arrangements, or other services provided by us, including:
●Visitors who browse or interact
with our website;
●Individuals who contact us to make
an enquiry or request information about our services;
●Customers who make or attempt to
make a booking with us;
●Travellers and other individuals
whose information is provided to us in connection with a booking or travel
service; and
●Individuals who otherwise
communicate or interact with Travel Tip in relation to our products or
services.
This
Privacy Policy applies to personal information collected or processed through
or in connection with:
●Our website and, where applicable,
mobile applications or other digital platforms;
●Telephone calls, emails, SMS,
WhatsApp and other messaging or communication services;
●Our offices and other offline
interactions with customers or travellers; and
●Information provided to us by a
customer, traveller, authorised representative, or travel-service provider
where such information is necessary to arrange or manage the requested travel
services.
Where
you provide personal information relating to another traveller or individual,
you should do so only where you are authorised or otherwise permitted to
provide that information. Where required by applicable law, we may take
reasonable steps to ensure that the relevant individual is appropriately
informed or that the necessary consent or authorisation has been obtained.
This
Privacy Policy explains how Travel Tip handles personal information in
connection with these interactions. Where a particular service, booking,
promotion, application, or third-party service has additional privacy terms or
notices, those terms or notices may also apply to the relevant processing.
Travel
Tip collects and processes personal information that is reasonably necessary
for the purposes described in this Privacy Policy. The information we collect
may vary depending on the nature of your inquiry, booking, destination,
services requested, payment method, legal requirements, and your interactions with
us.
When
you contact us, request information, make an enquiry, make or manage a booking,
or use our travel-related services, you may provide information such as:
●Full name and, where required for
travel services, title, gender, date of birth, nationality, or other passenger
details;
●Mobile/telephone number, email
address and address or other contact details;
●Traveller or passenger information
required to make, confirm, modify or manage a booking;
●Travel details, including
destination, dates of travel, itinerary, booking preferences and other
information necessary to arrange the requested services;
●Travel preferences, special
requests and requirements, such as dietary, accessibility or
accommodation-related requests, where relevant to the service requested;
●Information relating to
accompanying or other travellers where you make a booking or enquiry on their
behalf;
●Billing and transaction-related
information required to process or reconcile payments; and
●Information contained in
communications you send to us, including enquiries, requests, feedback,
complaints and customer-support communications.
We
seek to collect only the personal information that is reasonably necessary for
the relevant purpose and, where required, will provide appropriate notice
before collecting personal information.
●Passport information or copies of
passport pages;
●Visa applications, visa documents
and information required by the relevant embassy, consulate or visa-processing
authority;
●Government-issued identification
documents where required by an airline, hotel, transport provider, government
authority or other authorised service provider;
●Date of birth, nationality,
residence or other information required for travel, immigration, identification
or booking purposes;
●PAN or other tax-related
information where required by applicable law, tax requirements,
payment/transaction requirements or a relevant travel service;
●Health, vaccination or other
travel-related documentation where required by applicable authorities,
carriers, destinations or service providers; and
●Other documents or information
specifically required to provide the travel service requested or to comply with
applicable legal or regulatory requirements.
We
use such documents and information only for the relevant travel, booking,
verification, service-delivery, transaction, legal or regulatory purposes for
which they are collected or otherwise lawfully processed. Where appropriate and
practicable, we seek to limit the information shared with a third party to what
is reasonably necessary for that party to perform its role.
In
connection with your booking or requested services, we may receive personal
information from or through other persons or organisations, such as:
●A person making a booking on your
behalf;
●A fellow traveller, family member,
employer or authorised representative;
●Airlines, hotels, tour operators,
transport providers, visa service providers and other travel-service providers;
●Payment service providers or
financial institutions;
●Government, immigration, visa or
regulatory authorities; and
●Other service providers involved
in arranging or managing your requested travel services.
Where
we receive personal information from another person, we may process that
information for the relevant travel or business purpose in accordance with
applicable law.
When
you visit or use our website or other digital platforms, certain technical and
usage information may be collected automatically, depending on the technologies
and services enabled on the relevant platform. This may include:
●Internet Protocol (IP) address or
similar network information;
●Device type, operating system and
browser type;
●Information about pages, sections
or features accessed or viewed;
●Date, time and duration of visits
or interactions;
●Referring or exit pages and
general interaction information;
●General location information, such
as city, region or approximate geographic area; and
●Information relating to website
performance, security, diagnostics and technical errors.
We
may use this information to operate, secure, maintain and improve our website
and digital services, understand how our services are used, diagnose technical
problems, prevent misuse or fraud, and measure the effectiveness of permitted
marketing or advertising activities.
Where
cookies or similar technologies are used, additional information about those
technologies and your choices is provided in our Cookie Policy or relevant
cookie notice.
Technical
or usage information may not by itself directly identify an individual in every
circumstance; however, certain information, such as an IP address or
device-related information, may be capable of being associated with an individual
when combined with other information. We therefore handle such information in
accordance with applicable data-protection requirements.
Travel
Tips may use cookies and similar technologies, such as pixels, tags, scripts,
web beacons or other technical tools, when you visit or use our website or
other digital platforms. These technologies may collect information about your
device, browser, website activity and interactions with our digital services.
Depending
on the technologies enabled on our website, we may use cookies and similar
technologies to:
●Enable essential website functions
and maintain the security and proper operation of our website;
●Remember certain preferences or
settings and improve your browsing experience;
●Understand how visitors use our
website, including which pages or features are accessed and how our website
performs;
●Analyse website traffic and usage
patterns so that we can improve our services and digital platforms;
●Measure the effectiveness of
permitted marketing and advertising activities; and
●Where permitted by applicable law
and your preferences, support relevant advertising or other marketing
activities.
Cookies
and similar technologies used on our website may include:
●Essential or strictly
necessary technologies: These may be required for
the website to operate, provide requested functions, maintain security, or
process certain activities. Disabling these technologies may affect the
availability or functionality of parts of the website.
●Preference or functionality
technologies: These may remember settings or
preferences so that the website can provide a more convenient and personalised
experience.
●Analytics or performance
technologies: These help us understand website
usage, traffic and performance so that we can identify problems and improve our
services.
●Marketing or advertising
technologies: Where used and permitted, these may
help us measure marketing campaigns, understand interactions with
advertisements, or provide more relevant marketing or advertising.
The
actual cookies and similar technologies used by Travel Tip may change from time
to time depending on the website features, technology providers and services we
use.
Some
cookies or similar technologies may be placed or operated directly by Travel
Tip ("first-party technologies"). Others may be provided by
third-party service providers that assist us with functions such as website
analytics, security, performance measurement or permitted marketing activities
("third-party technologies").
Where
third-party technologies are used, the relevant third party may process
information collected through those technologies in accordance with its own
privacy practices and applicable contractual and legal requirements.
We
will not knowingly use third-party tracking technologies for purposes that are
inconsistent with the purposes described in this Privacy Policy or any applicable
cookie notice.
Where
applicable, you may be provided with choices regarding non-essential cookies or
similar technologies through our website's cookie or privacy settings.
You
may also manage or restrict cookies through your browser or device settings.
Please note that disabling or blocking certain cookies may affect the
availability, security or functionality of some parts of our website.
Where
consent is required for a particular category of cookies or similar
technologies, we will seek to obtain the applicable consent through an
appropriate mechanism and provide a means to withdraw or change that choice
where required by applicable law.
For
more information about the specific cookies or similar technologies used on our
website, their purposes, duration and relevant third parties, please refer to
our Cookie Notice or Cookie Settings, where available.
Travel
Tip processes your personal information for specific and lawful purposes
connected with providing, administering, supporting and improving our travel
services, and for other purposes permitted by applicable law.
Depending
on the nature of your enquiry, booking, travel arrangement or interaction with
us, we may use your personal information to:
●Respond to enquiries and requests:
communicate with you, provide information about our services, prepare
quotations or proposals, and respond to your requests before you make a
booking;
●Make and manage bookings: arrange,
confirm, modify, cancel and administer flights, hotels, transport, tours,
activities, visa-related services and other travel arrangements requested by
you;
●Coordinate with travel and service
providers: share and process relevant information with airlines, hotels,
transport providers, tour operators, visa-service providers, destination
partners and other service providers where reasonably necessary to arrange or
provide the requested services;
●Provide booking and travel
communications: send booking confirmations, invoices, itineraries, tickets,
vouchers, reminders, schedule changes, travel alerts and other communications
relating to your booking or requested services;
●Provide customer support: assist
you before, during and after travel, respond to questions or complaints,
resolve booking or service issues, and communicate with you regarding your
travel arrangements;
●Process payments and transactions:
process, verify, reconcile or document payments, refunds, charges and other
transaction-related matters, including through relevant payment or financial
service providers;
●Comply with legal and regulatory
requirements: comply with applicable laws, tax requirements, accounting
obligations, immigration or visa requirements, lawful requests from government
or regulatory authorities, and other legal or regulatory obligations applicable
to Travel Tip or the services being provided;
●Protect our business and services:
maintain the security of our systems and services, prevent or investigate
fraud, misuse or unlawful activity, and protect the rights, property and
legitimate interests of Travel Tip and relevant individuals, where permitted by
applicable law;
●Maintain business and service
records: maintain records relating to enquiries, bookings, transactions,
communications, complaints and other business activities for appropriate
operational, accounting, legal, dispute-resolution and compliance purposes;
●Improve our services and digital
platforms: analyse service usage, customer interactions and operational
information to improve our travel services, website, systems and customer
experience, where permitted by applicable law; and
●Send marketing communications:
send information about offers, promotions, destinations, products or services
where permitted by applicable law and, where consent is required, after
obtaining the necessary consent. Where required, we will provide an appropriate
means to withdraw or manage marketing preferences.
We
will not use your personal information for a purpose that is incompatible with
the purpose for which it was collected, except where such further processing is
permitted by applicable law and the required notice, consent or other lawful
basis applies.
Where
personal information is shared with a third party to provide a requested travel
service or perform a related function, we seek to limit the information shared
to what is reasonably necessary for that purpose, subject to applicable law and
the requirements of the relevant service provider or authority.
●Travel Tip may, where permitted by
applicable law, send you promotional or marketing communications about our
travel packages, destinations, offers, discounts, products, services, events or
other travel-related information.
●We may send marketing
communications through channels such as email, SMS, telephone calls, WhatsApp
or other electronic communication channels, subject to applicable laws,
regulations and your communication preferences.
●Where consent or any other form of
authorisation or preference is required by applicable law for a particular type
or channel of marketing communication, we will obtain or comply with the applicable
requirement before sending such communications.
●You may withdraw your consent or
change your marketing preferences at any time through the unsubscribe or
opt-out mechanism provided in the relevant communication, or through any other
method made available by Travel Tip for managing marketing preferences.
●Withdrawal of consent or opting
out of marketing communications will not affect the lawfulness of processing
carried out before the withdrawal. It may also not stop communications that are
necessary to provide or administer a service you have requested, such as
booking confirmations, invoices, payment-related communications, travel
itineraries, schedule changes, cancellation notices, safety information or
other transactional or service-related communications.
●Where required by applicable law,
Travel Tip will maintain appropriate records of consent, withdrawal or
communication preferences and will take reasonable steps to honour those
preferences for future marketing communications.
Travel
Tip may share or otherwise disclose your personal information with third
parties where reasonably necessary to provide, administer, support or
facilitate the travel services you request, to comply with applicable law, or
for other purposes permitted by applicable law.
Depending
on the nature of your enquiry, booking or travel arrangements, the recipients
may include:
●Airlines, hotels and
accommodation providers, transport providers, tour operators and other
travel-service providers: to make, confirm, manage and
fulfil your requested bookings and travel arrangements;
●Embassies, consulates,
visa-processing agencies and immigration or border authorities: where necessary to process visa applications, immigration requirements
or other travel-related formalities;
●Payment gateways, payment
processors, banks and financial institutions: to
process, verify, reconcile or refund payments and to address
transaction-related matters;
●Government, regulatory, tax,
law-enforcement or other authorised authorities: where
disclosure is required or permitted by applicable law, legal process or a
lawful request;
●Technology and service
providers: such as hosting, IT, communication,
customer-support, security, accounting or other service providers that assist
Travel Tip in operating our business and providing our services; and
●Other parties involved in your
requested travel arrangements: where sharing the
relevant information is reasonably necessary to provide the service you have
requested or where otherwise permitted by applicable law.
We
seek to share only the personal information that is reasonably necessary for
the relevant purpose. The information shared may vary depending on the service
being arranged, the destination, the requirements of the relevant travel or
service provider, and applicable legal or regulatory requirements.
Some
recipients may process personal information as service providers or Data
Processors acting on Travel Tip's behalf, while other recipients, such as
airlines, hotels, government authorities or other travel-service providers, may
process personal information independently for their own lawful purposes. Their
handling of personal information may also be subject to their own privacy
notices, policies and legal obligations.
Where
personal information is required to be shared with a party outside India in
connection with an international travel arrangement or service, such sharing
will be carried out subject to applicable law and any restrictions or
requirements that may apply to such transfer.
Travel
Tip does not sell your personal information as a business practice. We
may nevertheless share personal information with third parties where necessary
for the purposes described in this Privacy Policy, including to provide the
travel services you request, process transactions, comply with legal
requirements, maintain our systems, or perform other lawful business functions.
Travel
Tip uses payment gateways, payment processors, banks and other authorised payment
or financial service providers to process payments and other transactions,
where applicable.
Where
payments are made through our website or an authorised payment platform,
payment information may be transmitted directly to or processed by the relevant
payment service provider. Such providers are responsible for maintaining the
security of payment information within their systems in accordance with
applicable law, regulatory requirements and applicable industry standards.
Travel
Tip takes reasonable measures to protect payment and transaction-related
information within systems and processes under our control. Depending on the
payment method and service used:
●Payment information may be
protected using encryption or other appropriate security measures during
transmission;
●Travel Tip seeks not to retain
full payment-card numbers or other payment-card information where such
retention is not necessary or permitted;
●Where payment information is
handled by a third-party payment provider, the provider may process or retain
payment-related information in accordance with its own terms, privacy policy
and applicable legal or regulatory requirements; and
●Transaction records such as
payment status, transaction reference numbers, amounts, dates, refunds and
other information necessary for accounting, reconciliation, customer support
and legal or regulatory purposes may be retained by Travel Tip.
Travel
Tip does not knowingly request or retain sensitive payment authentication
information, such as card verification codes, after the payment authorisation
process where such retention is prohibited by applicable requirements.
We do
not guarantee that any electronic transmission or payment system is completely
secure. However, we seek to use appropriate technical and organisational
safeguards and reputable payment-service providers to protect payment and
transaction-related information.
If
you choose to make a payment through a third-party payment platform, your
payment may also be subject to that provider's terms, privacy policy and
security practices.
Travel
Tip retains personal information only for as long as reasonably necessary for
the purposes for which it was collected or otherwise lawfully processed,
including to provide and administer travel services, maintain appropriate
business and transaction records, resolve disputes, enforce applicable terms,
and comply with legal, tax, accounting, regulatory or other applicable
obligations.
The
period for which personal information is retained may vary depending on:
●The nature and duration of the
travel service or booking;
●Whether there is an ongoing
relationship or outstanding enquiry, booking, payment, complaint or dispute;
●Legal, tax, accounting,
immigration or regulatory requirements applicable to the information;
●The need to establish, exercise or
defend legal claims or protect Travel Tip's rights and interests; and
●Other legitimate and lawful
business or compliance requirements.
●When personal information is no
longer required for the purpose for which it was collected or otherwise
lawfully processed, and there is no applicable legal or other lawful reason to
retain it, Travel Tip will take reasonable steps to securely delete, erase or
otherwise dispose of the information in accordance with applicable law and our
applicable retention and deletion procedures.
●Where appropriate, information may
instead be retained in a form that no longer identifies an individual and may
then be used for legitimate business purposes, such as statistical analysis,
reporting or service improvement, where permitted by applicable law.
●Please note that deletion from
active systems may not always result in immediate removal from all backup,
archival or legally required records. Where information is retained in such
systems, Travel Tip will maintain appropriate safeguards and will delete or
securely dispose of the information in accordance with applicable retention
procedures when it is no longer required.
●Where applicable law gives you a
right to request erasure of your personal information, you may submit such a
request to Travel Tip by emailing booking@traveltip.co.
●We may need to verify your
identity or request additional information reasonably necessary to process the
request. A deletion request may not result in immediate or complete deletion
where Travel Tip is required or permitted by applicable law to retain
particular information, or where retention is otherwise necessary for a lawful
purpose. Where information cannot be deleted, we will retain it only for the
applicable purpose and period and subject to appropriate safeguards.
Travel
Tip takes reasonable technical and organisational measures to protect personal
information against unauthorised access, use, alteration, disclosure, loss,
destruction or other forms of misuse, having regard to the nature of the
information and the risks associated with its processing.
Depending
on the nature of the information, system and processing activity, our
safeguards may include:
●Encryption and secure connections:
using appropriate encryption, TLS/HTTPS or other security measures to protect
personal information during transmission and, where appropriate, while stored;
●Access controls: restricting
access to personal information to authorised personnel, systems and service
providers who require access for legitimate business or service-related
purposes;
●Authentication and account
security: using appropriate authentication, password, access-control or other
security measures for systems that process personal information;
●Monitoring and logging:
maintaining appropriate logs, monitoring access and reviewing security-related
activity to help detect, investigate and respond to unauthorised access or
other security incidents;
●Security updates and maintenance:
applying appropriate security updates, patches and other measures to maintain
the security of systems used to process personal information;
●Backups and continuity measures:
maintaining appropriate backups and other measures, where applicable, to
support continued availability and recovery of personal information and systems
following loss, disruption or security incidents;
●Third-party and Data Processor
safeguards: taking reasonable steps to ensure that service providers and Data
Processors handling personal information on our behalf are subject to
appropriate contractual and security requirements; and
●Organisational measures:
implementing appropriate internal practices, procedures and controls designed
to support the secure handling of personal information.
●No method of transmitting, storing
or processing information can be guaranteed to be completely secure. However,
Travel Tip takes reasonable steps to maintain appropriate safeguards and to
identify, address and reduce security risks associated with the processing of
personal information.
●In the event of a personal data
breach, Travel Tip will take the steps required under applicable law, which may
include assessing and containing the incident, taking remedial measures and
providing required notifications to affected individuals and relevant
authorities.
Subject
to applicable law and any conditions or limitations prescribed by law, you may
have rights in relation to your personal information processed by Travel Tip,
including the following:
●Right to access information: You
may request information about the personal information processed by Travel Tip
and other information that you are entitled to receive under applicable law.
●Right to correction and updating:
You may request correction of inaccurate or misleading personal information and
completion or updating of incomplete or outdated information.
●Right to erasure: You may request
erasure of your personal information where permitted by applicable law. Travel
Tip may retain information where retention is necessary for the purpose for
which it was processed or where required or permitted by applicable law.
●Right to grievance redressal: You
may raise a grievance regarding Travel Tip's processing of your personal
information or the exercise of your rights under applicable data-protection
law.
●Right to withdraw consent: Where
processing is based on your consent, you may withdraw that consent in
accordance with applicable law. Withdrawal of consent will not affect the
lawfulness of processing carried out before the withdrawal.
●Right to nominate: Where
applicable, you may nominate another individual to exercise your rights in
accordance with the procedure prescribed under applicable law.
●You may submit a request relating
to your personal information or exercise of your applicable rights by emailing booking@traveltip.co.
●Your request should contain
sufficient information to help us identify you and understand the nature of
your request. Where reasonably necessary to protect personal information from
unauthorised disclosure, Travel Tip may request appropriate information to
verify your identity before processing the request.
●Travel Tip will process and
respond to valid requests within the period prescribed by applicable law. Where
a request cannot be fully complied with because retention or processing is
required or permitted by law, Travel Tip will explain the applicable limitation
to the extent required.
●For grievances relating to
personal-data processing or the exercise of your rights, Travel Tip will
provide a readily available grievance-redressal mechanism and will respond
within the applicable statutory time
●Where Travel Tip processes your
personal information on the basis of your consent, you have the right to
withdraw that consent at any time.
●You may withdraw your consent by
contacting Travel Tip at booking@traveltip.co
or by using any other withdrawal mechanism made available to you for the
relevant processing activity. Where consent was provided through a particular
mechanism, Travel Tip will seek to provide a reasonably comparable and
accessible method for withdrawing that consent, as required by applicable law.
●Withdrawal of consent will not
affect the lawfulness of any processing carried out before the withdrawal.
●After receiving a valid withdrawal
of consent, Travel Tip will, within a reasonable period, cease and cause
relevant Data Processors to cease processing the personal information based on
that consent, unless continued processing is required or authorised under
applicable law.
●Withdrawal of consent may affect
Travel Tip's ability to provide certain services where the relevant personal
information is necessary for those services and there is no other lawful basis
available for processing that information. In such circumstances, Travel Tip
will inform you, where required by applicable law, of the relevant consequences
of withdrawing consent.
●Where processing can lawfully
continue on a basis other than consent, withdrawal of consent will not
necessarily require Travel Tip to stop that processing.
●You may contact booking@traveltip.co if you have questions about
the effect of withdrawing consent or wish to exercise this right.
●Our website or other digital
platforms may contain links to websites, applications, platforms or services
operated by third parties. These links may be provided for convenience or to enable
access to services that may be relevant to your travel arrangements.
●Travel Tip does not control and is
not responsible for the privacy practices, security, content or data-processing
practices of third-party websites or services that are not operated or
controlled by Travel Tip.
●If you choose to visit or use a
third-party website, application or service, your interaction with that third
party may be governed by its own privacy policy, terms and conditions and other
applicable policies. We recommend reviewing the privacy and data-processing
practices of the relevant third party before providing personal information
through its website, application or service.
●The inclusion of a link to a
third-party website does not, by itself, mean that Travel Tip endorses or
assumes responsibility for that third party's privacy practices or handling of
personal information.
●Travel Tip may update or revise
this Privacy Policy from time to time to reflect changes in applicable laws or
regulatory requirements, our services, technology, data-processing practices,
or other relevant business practices.
●When we make changes, we will
publish the updated version of this Privacy Policy on our website and update
the “Last Updated” or similar date shown on the policy, where applicable. The
revised Privacy Policy will apply from the date stated in the updated version,
unless a different effective date is required by applicable law.
●Where a change is material and
applicable law requires additional notice, consent or other action, Travel Tip
will provide such notice or obtain such consent through an appropriate method.
●We encourage you to review this
Privacy Policy periodically so that you remain informed about how Travel Tip
handles personal information.
●If you have any questions,
concerns or requests regarding this Privacy Policy or our handling of personal
information, you may contact us at booking@traveltip.co.
●Travel Tip is committed to
providing a readily available mechanism for addressing questions, concerns and
grievances relating to the processing of your personal information and the
exercise of your rights under applicable data-protection law.
●You may raise a privacy-related
request or grievance by contacting Travel Tip at booking@traveltip.co. Please
provide sufficient information to help us identify the relevant individual,
booking or interaction and understand the nature of your request or grievance.
●Travel Tip may request additional
information where reasonably necessary to verify your identity, protect
personal information from unauthorised disclosure, or properly investigate and
address the request or grievance.
●Travel Tip will acknowledge,
review and respond to valid grievances within the period prescribed by
applicable law. Where a grievance cannot be resolved in whole or in part,
Travel Tip will provide an explanation, to the extent required by applicable
law, and inform you of any further remedy or escalation mechanism available to
you under applicable law.
●Travel Tip may update the contact
details or designate a specific person or function responsible for privacy and
grievance matters from time to time. Any applicable contact or designation will
be made available through this Privacy Policy or another appropriate
communication channel.
●Travel Tip maintains reasonable
technical and organisational measures designed to protect personal information
and to detect, respond to and manage security incidents involving personal
information.
●A personal data breach may include
unauthorised processing or accidental disclosure, acquisition, sharing, use,
alteration, destruction or loss of access to personal information that
compromises its confidentiality, integrity or availability.
●If Travel Tip becomes aware of a
personal data breach, we will take reasonable and appropriate steps to assess,
contain, investigate and remediate the incident and to reduce the risk of
further harm.
●Where notification is required
under applicable law, Travel Tip will notify the relevant individuals and
authorities in the manner and within the time period prescribed by applicable
law. Depending on the nature of the incident, such communication may include
information about the incident, the categories of personal information
affected, measures taken or proposed to address the incident, and steps that
affected individuals may take where required by law.
●Travel Tip may also require
relevant service providers or Data Processors handling personal information on
our behalf to assist with the identification, management and reporting of
personal data breaches in accordance with applicable law and contractual requirements.
●Travel Tip may process personal
information relating to children where necessary to arrange or provide travel
services requested by a parent, guardian or other authorised person, including
family travel, bookings, transportation, accommodation, visa-related services
or other travel arrangements.
●Where Travel Tip processes
personal information relating to a child, we will do so in accordance with
applicable law and any requirements relating to parental or guardian consent,
age verification, processing restrictions or other safeguards that may apply.
●We do not knowingly process
children's personal information for purposes that are prohibited by applicable
law. Where required, Travel Tip may take reasonable steps to verify the
authority or consent of a parent or lawful guardian before processing a child's
personal information.
●Where a parent, guardian or other
authorised person believes that children's personal information has been
provided to Travel Tip improperly or processed contrary to applicable law, they
may contact us at booking@traveltip.co.
●Travel Tip may need to share or
otherwise process personal information outside India where this is necessary to
arrange or provide international travel services requested by you. This may
include sharing relevant information with airlines, hotels, overseas tour
operators, destination service providers, visa or immigration authorities,
payment providers, technology providers or other parties involved in the
requested travel arrangements.
●The location and recipients of
such processing may vary depending on the destination, travel service, service
provider and requirements applicable to the relevant booking or transaction.
●Where personal information is
transferred, made available or otherwise processed outside India, Travel Tip
will do so in accordance with applicable data-protection laws and any
restrictions, conditions or requirements imposed by the Central Government or
other competent authorities.
●Where reasonably practicable and
appropriate, Travel Tip will seek to ensure that personal information shared
with overseas service providers is limited to information reasonably necessary
for the relevant travel or business purpose.
If
you have any questions, concerns, requests or grievances regarding this Privacy
Policy or the processing of your personal information by Travel Tip, you may
contact us using the details below:
Travel
Tip
Registered Office: 4th Floor, Rampaa Towers, Model Town, Jalandhar, Punjab,
India
Email: booking@traveltip.co
For
privacy-related requests, including requests concerning access, correction,
updating, erasure, withdrawal of consent or grievance redressal, please contact
us at the email address above.
Travel Tip may update its contact details, including the person or function responsible for privacy and grievance matters, from time to time. The latest applicable contact information will be made available through this Privacy Policy or another appropriate communication channel.
